On March 6, the Consumer Affairs Agency charged SC Dealer (Osaka City), which sells and installs solar power generation and storage batteries, with violating the Act against unwarranted premiums and claims regarding the storage batteries they sell and the associated installation work. An action order was issued when the action was recognized.
On the website ``eco-best-price.com'', the company lists (1) ``#1 storage battery seller with popular word-of-mouth reviews,'' ``Battery sales #1 battery storage company with after-sales follow-up satisfaction'' and ``#1 storage battery seller with cost-effectiveness satisfaction.''" and “Seller company #1 storage battery for build quality satisfaction", showing that the company ranks first in four categories compared to its peers. Additionally, (2) "Overwhelming number of orders is proof of customer support. We have 10,000 construction projects so we can trust you" and "10,000 construction projects!! We sell and install a wide range of storage batteries. " It is shown as if the company's past sales and builds were 10,000. The time period shown is March 10, 16, and 23, 2023.
However, according to the survey results of the Department of Consumer Protection and the Fair Trade Commission, with respect to (1), surveys conducted by enterprises authorized by the company do not require respondents to confirm whether they have actually used the service or not, but instead, they arbitrarily choose and only compare the company with 9 specific businesses, and ask about the impression of each business's website, not Based on objective surveys of each business. Furthermore, the results of this survey were not cited accurately or appropriately. Regarding (2), the number of contracts the company has sold and built in the past is very low, under 10,000.
Advertising screens have received orders
(Source: Department of Consumer Protection)
